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body { color: 333333; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px}
p { color: 333333; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px }
li { color: 333333; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 14px; margin-bottom: 0px }
td { color: 333333; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px }

a {font-family: Arial, Helvetica, sans-serif; color: #CC0000;}
a:visited {color: #6B0503;}
a:hover {color: #FF0000;}
a:active {color: #FF0000;}

.white_heading {color: #000000; font-size: 11px; font-family: Verdana, Arial, Helvetica, sans-serif; line-height: 17px; text-decoration: none; font-weight: bold; }
.black_heading {color: #000000; font-size: 11px; font-family: Verdana, Arial, Helvetica, sans-serif; line-height: 17px; text-decoration: none; font-weight: bold; }
.required_asterisk {color: #ff0000; }

.kb_summary_text {color: #333333; font-size: 14px; font-family: Verdana, Tahoma, Helvetica, sans-serif; line-height: 17px; font-weight: bold; }
.ticket_subject_text {color: #333333; font-size: 14px; font-family: Verdana, Tahoma, Helvetica, sans-serif; line-height: 17px; font-weight: bold; }
.ticket_body { color: #111111; font-size: 11px; font-family: Verdana, Helvetica, sans-serif; line-height: 17px}

a.kb_parent {color: #333333; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px; text-decoration: underline; font-weight: bold; }
a.kb_parent:hover {color: #333333; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px; text-decoration: underline; font-weight: bold; }
a.kb_category {color: #666666; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px; text-decoration: underline; font-weight: bold; }
a.kb_category:hover {color: #666666; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px; text-decoration: underline; font-weight: bold; }
a.kb_article_link {color: #CC0000; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px; text-decoration: none; font-weight: bold; }
a.kb_article_link:hover {color: #CC0000; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px; text-decoration: underline; font-weight: bold; }

a.queue_link {color: #CC0000; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px; text-decoration: underline; font-weight: bold; }
a.queue_link:hover {color: #CC0000; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px; text-decoration: none; font-weight: bold; }

a.menuitem {color: #CC0000; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px; text-decoration: underline; font-weight: bold; }
a.menuitem:hover {color: #CC0000; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px; text-decoration: none; font-weight: bold; }

a.ticket_link {color: #CC0000; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px; text-decoration: underline; font-weight: bold; }
a.ticket_link:hover {color: #CC0000; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px; text-decoration: none; font-weight: bold; }

a.link {color: #CC0000; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px; text-decoration: underline; font-weight: bold; }
a.link:hover {color: #CC0000; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; line-height: 17px; text-decoration: none; font-weight: bold; }

.success { color: #009900; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; font-weight: bold; }
.fail { color: #990000; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; font-weight: bold; }

.agent_reply { color: #BB0000; font-size: 11px; font-family: Tahoma, Verdana, Helvetica, sans-serif; font-weight: bold; }

.main_table { 		background-color: #BABABA; }

.menu_title {		background-color: #DCDCDC; }
.box_menu_cell { 	background-color: #F2F2F2; }
.box_content_cell { background-color: #F2F2F2; }
.box_title_cell { 	background-color: #DCDCDC; }

.white_back { 		background-color: #FFFFFF; }

.table_header_cell {background-color: #DCDCDC; }


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